1. Introduction
Welcome to Trebers Solutions. By using our website, services, or products, you agree to follow and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part, kindly do not use our website or services.
2. Definitions
- “We,” “Us,” “Our” – refer to Trebers Solutions.
- “You,” “Your” – refer to the user or customer accessing our website or purchasing our products.
- “Website” – refers to our online platform managed by Trebers Solutions.
3. Use of the Website
- You agree to use our website only for lawful purposes and in ways that do not harm or limit others from using and enjoying it.
- You must not use our website to upload, share, or distribute any content that is unlawful, harmful, offensive, defamatory, obscene, or otherwise inappropriate.
4. Product Information
- We work hard to ensure that all product details, images, and prices listed on our website are correct.
- However, we do not guarantee that all information is always accurate, complete, or up to date.
- Prices and product availability may change without notice.
5. Orders and Payments
- All orders placed on our website must be accepted by Trebers Solutions. We may cancel or refuse any order for valid reasons.
- Payments must be made in full at the time of purchase.
- We accept M-Pesa, credit/debit cards, and bank transfers.
6. Shipping and Delivery
- We aim to process and deliver orders as quickly as possible. Delivery timelines are estimates and may vary depending on circumstances beyond our control.
- Shipping costs are calculated based on your delivery location and the size of your order. The applicable fees will appear at checkout.
7. Returns and Refunds
- If you are not satisfied with your purchase, you may return it within 7 days of receipt for a refund or exchange, provided it is in its original condition and packaging.
- Some items may not qualify for return (see our Refund and Return Policy).
- Refunds are processed using the original payment method. We reserve the right to decline a refund if the product does not meet our return requirements.
8. Warranty
- Many of our products include a manufacturer’s warranty. Warranty terms and periods depend on the product.
- Warranties do not cover damages caused by misuse, neglect, or unauthorized repairs.
9. Limitation of Liability
- Trebers Solutions shall not be held responsible for any indirect, incidental, special, or consequential damages related to the use of our products or website.
- Our total liability for any claim will not exceed the purchase price of the product in question.
10. Intellectual Property
- All website content, including text, logos, images, and graphics, belongs to Trebers Solutions or our content providers.
- You may not use, copy, or distribute any content without our written permission.
11. Privacy Policy
We are committed to protecting your personal data. Please read our Privacy Policy to understand how we collect, use, and protect your information.
12. Changes to Terms and Conditions
We may update these Terms and Conditions at any time without prior notice. Updates will be posted on this page, and by continuing to use our website or services, you agree to the revised terms.
13. Governing Law
These Terms and Conditions are governed by the laws of Kenya. Any disputes will be handled by the courts of Kenya.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Phone: 070824650
- Email: info@treber.co.ke
- Address: Revlon Professional Plaza, 1st Floor, Biashara Street/ Tubman Road, Eldoret, Kenya.