1. Introduction
At Trebers Solutions, we value your privacy and are dedicated to keeping your personal details safe. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, services, or products. By using our website or services, you agree to this policy.
2. Information We Collect
We may collect two types of information:
2.1 Personal Information
- Your name
- Contact details (like email, phone number, and address)
- Payment details (credit/debit card info and billing address)
- Account details (username and password)
2.2 Non-Personal Information
- Device details (IP address, browser type, and operating system)
- How you use our website (pages visited, time spent, clicks)
- Cookies and similar tools (to save your preferences and track activity)
3. How We Use Your Information
We use the information we collect to:
- Process orders: Handle payments, deliver products, and provide support.
- Stay in touch: Send confirmations, updates, offers, and important notices.
- Improve our services: Analyze website activity to make our services better.
- Personalize your experience: Show content and offers that match your interests.
4. Sharing Your Information
We don’t sell or rent your personal details. However, we may share them:
- With service providers: For tasks like payment processing, shipping, or marketing support.
- With authorities: If required by law, such as court orders or government requests.
- During business changes: If we merge, are acquired, or sell assets, your data may be transferred.
5. Data Security
We take strong steps to protect your data from unauthorized access or misuse. These include encryption, secure servers, and limited access controls.
6. Your Rights
You can:
- Access: Ask for a copy of your personal data we have.
- Correct: Request updates to any incorrect details.
- Delete: Ask us to remove your personal information (unless restricted by law or contracts).
- Unsubscribe: Stop receiving marketing emails anytime by following the link in the email or contacting us directly.
7. Cookies and Tracking
We use cookies (small files stored on your device) to make your browsing experience easier and more personalized.
Types of cookies we use:
- Essential cookies: Required for the website to function.
- Performance cookies: Help us understand how visitors use the site.
- Functional cookies: Save your preferences.
- Targeting cookies: Show relevant ads and promotions.
You can manage cookies in your browser settings, but disabling them may affect website performance.
8. Third-Party Links
Our website may have links to other sites. We are not responsible for their privacy practices or content. Please review their policies before sharing any information.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect new practices or legal changes. Updates will be posted here, and they take effect immediately. Please check back from time to time.
10. Contact Us
If you have any questions about this policy or how we use your data, reach out to us:
- Phone: 070824650
- Email: info@treber.co.ke
- Address: Revlon Professional Plaza, 1st Floor, Biashara Street/ Tubman Road, Eldoret, Kenya.